NetBeez Unveils Next-Generation Network Experience Assurance Platform to Shift IT Focus from Reactive Troubleshooting to Proactive Management

Enhancing NetOps with AI-Assisted Data Analysis

As the number of sensors and data points grows, the challenge for IT teams shifts from a lack of information to an overwhelming surplus of it. To address this, Gridelli highlighted the role of AI-assisted data analysis within the NetBeez platform. The integration of artificial intelligence is designed to help NetOps teams sift through the noise of thousands of alerts to find the "signal" that indicates a genuine problem.

AI-assisted analysis serves several functions in the next-generation platform. First, it helps in establishing dynamic baselines. Traditional monitoring tools often rely on static thresholds—for example, alerting IT if latency exceeds 100 milliseconds. However, what is "normal" for a remote user in a rural area might be very different from what is expected in a high-speed corporate headquarters. NetBeez’s AI models can learn the unique performance characteristics of each sensor location, only triggering alerts when there is a statistically significant deviation from the norm.

Furthermore, the platform uses AI to correlate data across different layers of the network stack. By analyzing patterns in packet loss, latency, and application response times simultaneously, the system can provide intelligent suggestions regarding the likely cause of an issue. This reduces the "mean time to resolution" (MTTR), allowing engineers to focus their expertise on fixing the problem rather than manually digging through logs to find it.

Networking Field Day 41 and the Next-Generation Experience

The timing of these discussions follows a significant milestone for NetBeez: their presentation at Networking Field Day 41 on October 7. Networking Field Day is a premier industry event where technology vendors present their latest innovations to a panel of independent technical influencers and delegates. It is an environment that demands transparency and technical rigor, making it the ideal venue for NetBeez to showcase its next-generation experience.

During the event, NetBeez introduced several platform features designed to help IT teams improve ongoing infrastructure management. These updates focus on scalability and ease of use, ensuring that even the largest global enterprises can deploy and manage thousands of sensors without increasing administrative overhead. The "next-generation" aspect of the platform refers to a more intuitive user interface, enhanced reporting capabilities, and deeper integration with existing IT service management (ITSM) workflows.

The demonstration at Networking Field Day 41 highlighted how these features work in tandem to provide a holistic view of the network. For instance, the platform now allows for more seamless tracking of "digital experience scores," a metric that aggregates various performance indicators into a single, easy-to-understand value. This allows non-technical stakeholders to understand the health of the network, while still providing the deep-dive technical data that network engineers require for troubleshooting.

Improving Ongoing Infrastructure Management

Beyond the immediate benefits of troubleshooting, the NetBeez platform is designed to assist in the long-term management of network infrastructure. Continuous assurance means that IT teams are not just looking at the network when it breaks; they are monitoring it as it evolves. This is particularly relevant during large-scale infrastructure changes, such as migrations to SD-WAN, the adoption of SASE (Secure Access Service Edge) architectures, or the transition of workloads to the public cloud.