
To illustrate the tangible value of these technologies, Microsoft highlighted the success of the National Football League (NFL) in modernizing its internal operations. In a high-stakes environment where game-day execution is paramount, the NFL recently overhauled its operations using an AI-powered Game Ops Dashboard. Built using Microsoft Copilot Studio and the Microsoft Power Platform, this solution serves as a blueprint for how legacy processes can be reimagined.
Before this modernization, managing the myriad of logistical details on a game day required navigating fragmented systems and manual reporting. The new dashboard standardizes incident reporting and facilitates long-term operational learning by capturing data in real-time and providing actionable insights. This shift has created a more consistent, data-driven approach to stadium operations, proving that when process expertise is paired with connected systems, specific operational challenges can be transformed into broad business value. The NFL’s journey will be a cornerstone of the discussions at PPCC, providing a real-world reference point for other organizations looking to scale their AI initiatives.
Expand What You Can Build
The conference will challenge participants to "expand what they can build" by looking beyond individual tools. The modern procurement process serves as a prime example of this new philosophy. In a traditional setting, procurement involves multiple manual hand-offs, from the initial request to supplier verification and final approval.
In the vision being presented at PPCC 2026, this entire journey is reimagined. An employee might initiate a request simply by speaking or typing into Copilot. From there, an intelligent agent takes over, automatically gathering relevant supplier information and checking the request against internal purchasing policies. The underlying application applies the necessary data models and permissions, while a workflow routes the request through the appropriate approval channels. If the system detects a high-risk exception, it doesn’t stall; instead, it intelligently routes the case to a human expert for review, providing them with all the context needed to make a quick decision.
Building such sophisticated solutions requires a multi-disciplinary approach, a theme that will be central to the Las Vegas event. The conference is designed to foster collaboration between three distinct groups:
- Business Experts: Those who understand where processes break down and where the most significant pain points exist.
- Developers and Builders: The technical architects who connect systems and create the user experiences.
- Admins: The guardians who establish the controls and guardrails required to operate responsibly.
By bringing these personas together, organizations can determine the optimal balance of automation—identifying where an agent’s reasoning adds the most value and where human oversight remains essential.
A Hands-On Approach to Learning
